Are there standards for instant messaging

The new Hangouts protocol raises precisely the concerns Google outlines above. Users are given only the choice to use Google's chat servers or to cut themselves off from people who do. Worse, Google users aren't presented with any notice about the change: their buddies who use jabber. These changes are the result of Google dropping a particular subset of the XMPP standard—namely server-to-server federation.

But for now, Google still supports client-to-server connections, which means that as long as you are logging in with a Google chat account, you can chat using any compliant application. That's important for a number of reasons. A major one is that no official Google client supports Off-the-Record OTR encryption , which is increasingly a critical component of secure online communication.

If both participants in a chat are using Off-the-Record encryption, they've got a secure end-to-end line, which means nobody except the two of them—including their service provider—can read their messages. Unfortunately, another change from Google may force users to make a hard choice about whether to use those external clients like Pidgin, Adium, Gibberbot, or Chatsecure to chat. In particular, the dilemma comes from the way Google has changed how it archives chats and presents them to the user.

Previously, users could disable "chat history," which would prevent instant messages from being saved to their Gmail account. Under the new settings, users who don't want to keep a copy of their conversations accessible through Gmail must disable the re-named "Hangout History" on an individual basis with each contact. So privacy conscious users who want to use Off-the-Record encryption where possible, but to keep messages out of their Gmail accounts in any case, are out of luck.

And if they wish to continue chatting with their friends on Google chat, they can't even take their business elsewhere.

As of last week, Google is prompting users to replace the Android Talk app with Hangouts, and to switch to Hangouts within Gmail in the Chrome browser.

Be advised before updating of the cost to openness of making these "upgrades. In public explanations of its dropping XMPP support, Google has said that it was a difficult decision necessitated by new technical demands. It must be decided who will own and operate the messaging devices. You have to make it clear what devices could be used, what messaging applications could be used, which mobile carrier must be chosen and which message archiving solution must be used.

Give adequate training — You must provide comprehensive training to your employees, other associated persons as well as third-party vendors on your business text messaging compliance policies. Firms must make training mandatory for all representatives before giving access or the right to use different messaging applications and business communications channels of the firm. Get a tool to archive mobile communication — You must implement the usage of a tool to archive mobile communication for text messaging compliance and to comply with other message archiving regulations.

The tool must be used to monitor phone calls, record mobile messages and to do WeChat archiving and WhatsApp archiving. TeleMessage captures and retains mobile content, including mobile SMS messages, voice calls, and WeChat conversations from corporate or BYOD mobile phones to ensure compliance with various data protection regulations.

The messages are securely and reliably retained within TeleMessage servers or forwarded to your choice archiving data storage vendor. Our mobile archiving products securely record content from mobile carriers and mobile devices for various ownership models BYOD, CYOD, and employer-issued.

With our multiple archiving solutions, you can always find the right tools or blend for your requirements:. Visit our website at www. We want to hear from you! Feel free to contact us at any time. Contact Us. Contact Us [contact-form-7 "Not Found"]. Risks of using mobile messaging for business communications Data security — The employees of a financial firm continuously using instant messaging apps to send confidential and sensitive business information over unsecured networks and personal accounts is a big risk.

What firms must do Firms must update their policies and train employees in responsible usage of mobile messaging apps for business communications. About TeleMessage TeleMessage captures and retains mobile content, including mobile SMS messages, voice calls, and WeChat conversations from corporate or BYOD mobile phones to ensure compliance with various data protection regulations.

Archive texts on corporate phones for your Canadian operations. Commodity traders at Morgan Stanley lose jobs for using WhatsApp at work.

America Online Inc. The IMX Architecture would allow "disparate systems to exchange messages and presence information," according to the draft standard.

Rival services have complained that the popular service provider was blocking their customers from communicating with AOL Instant Messenger IM users, though companies like Microsoft Corp.

AOL has by far the largest number of instant-message users in the market. Some critics say the page standards proposal is an attempt to distract the government's antitrust investigation, spurred on in part by the proposed merger of AOL and Time Warner Inc.

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