Are there problems with 02 network

The BBC checked a sample of postcodes across the UK and the site responded saying phone masts in those areas were not working. It added that this could make the service intermittent. On Twitter, some O2 users said customer service agents told people to turn their phones on and off a few times to see if that fixed the problem.

Some found that they could only call people who were not on the O2 network. Mobile phone charges: Ofcom gets tough. Millions overcharged for mobile contracts. Superfast 5G mobiles move a step closer. Image source, Getty Images. That adds another several million to the total knocked offline by O2's outage. In total around 32m people in the UK have been left without data because of the outage. Although there are reports of issues with voice signal, calls are supposed to be working, so everyone else should prepare for more phone calls today.

The SoftBank Mobile network in Japan was also knocked offline at about the same time, suggesting a connection. The Financial Times has reported the fault was with Ericsson equipment, citing two unnamed sources; the Swedish company has said it's investigating. Ericsson supplies O2 as well as SoftBank, though the outage is particularly poorly timed for the latter, which has an IPO timed for later this month.

Next bus: never. That's effectively what the real-time bus displays provided by Transport for London, the agency that runs public transit and roads in the capital, have been showing for hours, though the buses themselves are actually running as smoothly as they ever do.

The bus Countdown display, as TfL calls them, uses an O2 SIM card to connect for updates, meaning they're not getting real-time information. However, checking a journey-planning app such as Google Maps or CityMapper isn't going to help, as the buses themselves use O2 to send real-time location data to TfL's control room.

Bus drivers still have communications with TfL via radios, but that real-time data isn't being collected; the same is true for boats. Neither system impacts operations, so buses and boats are operating normally; it's merely the live travel updates that commuters were missing this morning. If the lack of travel updates pushed anyone to try TfL's cycle hire scheme, that's also connected via O2, so the local terminals were also down. However you have been very quick to tell me my payment is overdue.

Please help ASAP. Could O2 be ANY more stupid DaisythenGeorge O2 I've been trying for a week to do the same. Woeful service from a Comms Provider. O2 for two days running I have been past your store in Great Yarmouth to see the shutter down, today I asked the shop next door why this was happening. Apparently the staff were having lunch at 3. Is this company policy?? What has happened to this company?!

Are they under new ownership or management? I'm crying Ofcom. Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section! O2 problems in the last 24 hours The following chart shows the number of reports that we have received about O2 by time of day over the past 24 hours.

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