Purolator what happens if im not home

Give everyone the shipment insight and transparency they deserve. You and your customers have full tracking visibility , from pickup to delivery. Nobody likes a complicated returns experience, and neither do we. Our returns progra m promises hassle-free coordination and processing. We always have real people on the other end of the line. Contact Us. How do I pick up my package? How do I track my package? How long will my package will be held for?

Can someone else pick up my package on my behalf? However, if you call the number on the slip, you can also reschedule delivery for another day if you'd prefer. You could try leaving a note.

I know my driver accepts my notes. Leave a note saying you authorize Purolator to leave the package without a signature, and the tracking number, date, name, and signature. Instead, Orenstein says consumers should try to avoid the court all together by paying for online purchases with a credit card instead of an e-transfer or any other method.

Hovakimyan paid for the drum set using his Visa debit card and Yousefi paid for his clothing by credit card. Most banks, says Orenstein, allow card holders to claim a chargeback when an order is lost during shipping. Whitehurst, the consumer advocate, says the same thing, but cautions online shoppers to make sure they know their banks' chargeback policies before using their card to make a purchase.

Banks and credit card companies often have specific rules around how to apply for a chargeback and how quickly after the purchase that needs to happen. He also recommends researching shipping policies before deciding where to shop, pointing out larger retailers often make getting a refund easier due to the volume of sales.

Hovakimyan says he's sworn off online shopping after his experience. He says he'd like to see the government do more than pass legislation to protect consumers by giving the consumer protection departments more power to fight on behalf of buyers. Yousefi says he'd like to swear off online shopping, but will likely have to continue doing it because of the pandemic. If you have a story in the public interest, or if you're an insider with information, contact gopublic cbc.

All emails are confidential until you decide to Go Public. Rosa Marchitelli is a national award winner for her investigative work. As co-host of the CBC News segment Go Public, she has a reputation for asking tough questions and holding companies and individuals to account. Rosa's work is seen across CBC News platforms.